Shipping Policy

Thank you for shopping with EHA Hardware Store. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for details on how we handle shipping and delivery.

1. Shipping Information

a. Shipping Methods:

We offer several shipping options based on your location and the urgency of your order. Available shipping methods will be displayed at checkout, and delivery times may vary depending on your choice and destination.

b. Shipping Charges:

Shipping charges are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed at checkout before you confirm your purchase.

2. Processing Time

a. Order Processing:

Standard Processing Time: Orders are typically processed within [1-2] business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and a tracking number (if applicable).

b. Custom and Bulk Orders:

Processing times for custom or bulk orders may vary. We will provide an estimated processing time at the time of your order.

3. Delivery Times

a. Estimated Delivery Times:

Domestic Orders: Estimated delivery times range from [3-7] business days, depending on your location and the shipping method selected.
International Orders: Delivery times for international orders may vary based on the destination country and customs processing. Please allow [7-21] business days for international delivery.

b. Delays:

Delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, or high order volumes. We are not responsible for delays caused by these factors.

4. Shipping Restrictions

a. Delivery Areas:

We currently ship to locations within [India]. If you are located outside our delivery areas, please contact us to discuss possible shipping options.

b. P.O. Boxes:

We are unable to deliver to P.O. Boxes. Please provide a valid street address for delivery.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if applicable). You can use this tracking number to monitor the status of your shipment.

6. Missing or Damaged Orders

a. Missing Orders:

If you do not receive your order within the estimated delivery time, please contact us at ebrahimjihajialibhai@gmail.com so we can assist you in locating your shipment.

b. Damaged Orders:

If your order arrives damaged, please contact us immediately with details and photos of the damage. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

7. Contact Us

For any questions or concerns regarding shipping, please contact our customer service team:

EHA Hardware Store
Email: ebrahimjihajialibhai@gmail.com
Phone: +91 88069 56532 / +91 94227 85767

Thank you for choosing EHA Hardware Store. We appreciate your business and look forward to serving you!